Very poor this trip. Understaffed, under trained. Manager walked past long line at checkout twice without pitching in and helping. Not usually this bad but today it was.
My experience at Staples is always fantastic. They are very helpful. The store is stocked and organized.
I went to Staples and talked with Eddie and he was wonderful. He has a ton of patience and is very helpful and solved the problem with my computer.
I rarely givebad reviews and I have no complaint about how the staff does their job the people that work there are professional and polite. That said whoever manages the place needs to step their game up. I go to Staples all over the Northeast and this one always has one of their 3 copiers out of service. The place always looks cluttered and needs to be vacuumed. They are always out of 1 of the three things I need to pick up. The place is chronically understaffed and there is never anyone working the floor to help customers. I am a field supervisor and work out of my home. I go to Staples probably at least three times every week. This one is five mins from my house and will go to one 30 mins away in Hamden because they always have what I am looking for as opposed to this one. I definitely get the impression at this place that management is asleep at the wheel.
Clean nice and the employees were exceptionally helpful. Thank you Staples
Staples is a US Electronics Store based in Branford, Connecticut. Staples is located at 85 N Main St, Branford, CT 06405, USA.
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