I am always pleased with my experiences at AAA. Of course, it's great when you need a tow or other roadside emergency. Most of the time I use it to get tour books and maps, which I have always found very useful. We don't always plan ahead and like to drive around and pick a place to stay pretty much at the last minute. We always carry the tour book to help us find something. We've been happy members for many many years.
Horrible system they have instituted. You now must be a member to be waited on promptly. They have two lines - one for members and one for non-members. After waiting 35 minutes in line several members came in and promptly were waited on before the rest of us. You are basically held captive, you can wait hours and hours - if a member comes in right before your turn you wait again. I left. If you're not a AAA member don't bother. It's not enough that they charge us extra for the service - we must now be treated as second class citizens - unless of course you decide to join - then you're moved up in line. Outrageous!
Quick friendly service. Got great passport photos and I was in the office barely 10 minutes.
Visited on a Friday afternoon. Was surprised that there was no wait. Easily got my map of Scotland and was in and out in less than 15 minutes.
Always convenient, considerate and helpful. We enjoy our visits; they are informative and stressless. Thanks Branford AAA Staff, Mike and Maryann Cook ☆☆☆☆☆
Aaa Branford is a US Insurance Agency based in Branford, Connecticut. Aaa Branford is located at 143 Cedar St, Branford, CT 06405, USA.
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